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Expert Advice on Solving Your Plumbing Problems: An Interview with Kenneth Knight of Knights Plumbing Co.

By Kenneth Knight

Tell us a little bit about your company and the services you offer.

My father started Knight's Plumbing in 1981 and turned the company over to me when he retired in 2010. We do repair and replacement work in residential and commercial settings and work on anything from water and sewer lines to water heaters and a simple leaky faucet. We know how important customer satisfaction is and even though plumbing can be an expensive industry, we have always maintained high quality while staying competitively priced.

What are some clear signs that someone should call a professional plumber?

Three major problems that need a quick resolution are a busted water heater, burst water lines, and a stopped up sewer system. A broken water heater or water lines can run up the water bill extremely fast, but even more important can cause serious and expensive damage to anything in the house. A stopped up sewer system doesn't usually cause property damage, but can prevent someone from taking a shower or flushing a commode.

What is one of the most common plumbing issues you've seen in houses and residences?

The most common problem is a leaky faucet. Tubs and showers are the most common but faucets and outside spigots can fall victim as well. Many people just ignore it because its just a little drip, but over the course of a month many gallons can be wasted and this can sometimes double a water bill.

Do you have any advice on how homeowners can help avoid this plumbing issue?

A leaky faucet is going to happen. The age of the faucet, the hardness of the water, or even a small piece of debris can cause a dripping faucet. Usually replacing the washers is all that is necessary, just make sure it is done in a timely manner to keep utility costs down.

Is there something that most people don't know about their plumbing that they should know?

Have a water key handy! If you have a water pipe burst and you can't get the water shut off the damage can get expensive extremely fast. Some meters are pretty hard to turn off so a cutoff valve to the main water line in handy place is a great idea.

Are there any easy steps that people can take to help maintain their home plumbing and avoid expensive repairs?

Keep an eye out for leaky faucets or running commodes. It's usually a simple fix but if it's not repaired it can end up being expensive. Also, a little preparation in the winter can prevent frozen water lines. Insulating the pipes and covering outside spigots and exposed pipes can make a big difference.

What's the best way for people to reach you and your company?

Just give us a call at 803-796-8877 or visit us at www.knightsplumbingco.com.

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