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Local vs. National Moving Companies: An Interview with Ken Swanson of Apartment Movers Etc.

By Ken Swanson

Tell us a little bit about your company and its foundation.

Apartment Movers etc. started back in a small corner of a Packaging and Shipping Store in Charleston, SC back in 1995. One part of that business was Specialty Shipping which entailed packaging of antiques or Grandmas loved piece of furniture that needed to be shipped to some family member that couldn't afford the price of a Van Line. People asked if we also moved furniture to different locations and from there Apartment Movers etc. branched out to moving household goods. We started moving the belongings of people renting from Apartments Buildings and then Homes.

What are some of the services your company provides?

Apartment Movers etc./America's Best Moving Systems have very much the same services as the larger Van Lines. We have:

Expert packaging services (packing or unpacking)
Boxes
Packing Materials
Crating
Labor Only
Full Service Moves

What are some of the benefits of working with a local moving company?

I believe some of the benefits of working with a local moving company are supporting small businesses in your community. You can make a tangible contribution to the economic development within the community.

Today's consumers want today's solutions. And today's consumers demand convenience. Taking advantage of the consumers' need for more convenience, flexibility, and guaranteed fair pricing, America's Best Moving Systems/Apartment Movers etc. delivers professional moving services for a guaranteed lowest move price. Using our copyrighted computerized move quote system we give guaranteed prices, not estimates. We guarantee our price quote to be equal to or less than the hourly move price.

Do local moving companies carry the same amount of insurance as larger corporate companies?

All companies no matter how big or small all have the same standard rate of insurance that must be carried by State Law. There is usually also additional coverage that maybe purchased per item or as a full coverage above the State requirements. All companies need to have a Bill of Lading which should also tell how much coverage is on the moving truck in case of any incidents while traveling to their destination.

Will you have enough resources to move all my belongings long distance?

Apartment Movers etc./America's Best Moving Systems have all the updated moving equipment and moving trucks to move one piece or large households.

As a local moving company, can I count that you still have the same experience and expertise as larger companies?

I believe wehave the same ability, experience and expertise just as much as the large Van Lines. We have moved Apartments, Homes from 1,200 sq. ft. to 10,000 sq. ft. We have moved Offices, Science Laboratories at Clemson University, Hospitals and over 80 Schools from Kindergarten to High Schools.

Do you think the level of customer service drastically differs from local to national moving companies?

As far as our company is concerned the level of customer service is far beyond that of a National Company. Being small definitely has its advantages over the bigger guys. We have a moving crew that works closely with each other and knows what we require as a company, which cuts down on damages. Our Manager or Owner usually accompany and are involved with most jobs in the field. The customer is able to contact either the Owner or the Manager almost anytime 7 days a week if needs or concerns arise.

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